Emergency Dispatch Operator | 24/7 Public Safety

State of Tennessee; Chattanooga (TN); In loco; USD 44.000 - 55.000; Tempo pieno

Descrizione del lavoro

State of Tennessee is seeking a Dispatcher in Chattanooga to coordinate and direct communications between field personnel and agencies, ensuring rapid response to emergencies and requests for assistance. The role involves monitoring incidents, prioritizing messages, and dispatching personnel while maintaining accurate records.

This in-office position requires a high school diploma, U.S. citizenship, and the ability to pass background checks, medical and psychological evaluations.

Competenze

• Education equivalent to graduation from a standard high school.
• Be at least eighteen (18) years of age.
• Be a citizen of the United States.
• Have a good moral character, as determined by investigation.
• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
• Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-205.
• Not have been discharged under any other than honorable conditions from any branch of the United States armed forces.
• Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position.
• Upon appointment, successfully complete a prescribed course of instruction approved by the Tennessee Department of Safety and Homeland Security.
• Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position.

Mansioni

• Monitors the location and status of field law enforcement personnel by multiple channel two-way radio on a regular basis and dispatch additional law enforcement personnel to assist with handling certain situations and to provide emergency response to officers in distress; verify trooper/road personnel location and status to ensure their safety during traffic stops, crashes, commercial motor vehicle inspections and motorists assists at the pre-assigned time intervals.
• Operates and monitors statewide emergency teletype and radio communications systems and receive notification of emergency or disaster situations, including hazardous materials spills, tornadoes, flash flooding and the search and rescue of specific individuals or groups; evaluates the nature of the emergency and notifies by telephone, teletype and/or multiple channel two-way radio, agencies or pertinent individuals with the expertise and/or authority to handle the situation.
• Monitors detection of an alert when road personnel receive possible confirmation of stolen vehicles/articles or wanted persons and/or the terrorist watch list.
• Monitors CAD for unit emergency alarm; check trooper status and send appropriate backup if the Trooper fails to respond.
• Receives law enforcement information by telephone, teletype, and multiple channel two-way radio, and transmits messages based on this information to the appropriate law enforcement agencies or personnel; receives and transmits information on motor vehicle crashes, fatalities, and hazardous weather conditions and handles communications requests for information regarding driver's license, motor vehicle or boat title and registration, wanted or missing persons, and wrecker and ambulance services.
• Provides motorist assistance, general assistance, emergency assistance, and public information and directions in an efficient, courteous, knowledgeable manner treating all customers with dignity and respect.
• Completes required reports, forms and documents within the established time frames, (including but not limited to travel claims, time and labor, etc.).

Conoscenze

Active Learning

Critical Thinking

Reading Comprehension

Speaking

Writing

Formazione

High school diploma or equivalent

Strumenti

Dispatch CAD System

Two-Way Radio

Law Enforcement Databases

Descrizione del lavoro

State of Tennessee is seeking a Dispatcher in Chattanooga to coordinate and direct communications between field personnel and agencies, ensuring rapid response to emergencies and requests for assistance. The role involves monitoring incidents, prioritizing messages, and dispatching personnel while maintaining accurate records.

This in-office position requires a high school diploma, U.S. citizenship, and the ability to pass background checks, medical and psychological evaluations.