Emergency Dispatch & Operations Analyst

Ipro Networks Pte. Ltd.; Norfolk (VA); On-site; USD 34,000 - 40,000; Full time

Job summary

IntelliPro is seeking a 911 Dispatcher/Operations Analyst for a 12-month contract in Norfolk, VA. The role involves rapidly prioritizing tasks, analyzing data from multiple sources, and dispatching first responders and repair crews to outages and emergencies.

It requires strong communication, ability to work under pressure, and prior dispatch center experience. The position pays $25–$29 per hour (W2) and may extend.

Qualifications

• High school diploma or GED required.
• Experience in dispatch/operations centers preferred.
• Experience coordinating first responders and outage responses.

Responsibilities

• Gathers and analyzes customer calls and data to locate outages.
• Dispatches first responders and repair crews to outages and emergencies.
• Performs ARCOS callouts for service restoration and emergencies.

Skills

Multitasking

Decision under pressure

Data analysis

Customer service

Dispatch experience

Education

High School Diploma/GED

Job description

IntelliPro is seeking a 911 Dispatcher/Operations Analyst for a 12-month contract in Norfolk, VA. The role involves rapidly prioritizing tasks, analyzing data from multiple sources, and dispatching first responders and repair crews to outages and emergencies.

It requires strong communication, ability to work under pressure, and prior dispatch center experience. The position pays $25–$29 per hour (W2) and may extend.