Emergency Dept Technician

Hennepin Healthcare; Minneapolis (MN); On-site; USD 31,000 - 40,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Paid time off

Job summary

Hennepin Healthcare seeks an Emergency Department Technician to support patient care on the main HCMC campus. This role provides direct and indirect care, responds to calls, monitors vitals, and collaborates with nurses to maintain patient safety.

You will work a rotating 12-hour schedule, including every third weekend, with orientation to our patient- and family-centered care approach and EPIC records system.

Qualifications

• Current MN Nursing Assistant Registry certification with 6 months of health care experience.
• EMT/EMT-P certification is acceptable as an alternative.
• Enrollment in nursing program with clinical rotation completes qualification.

Responsibilities

• Respond to patient call lights promptly and relay needs to RN or nurse supervisor.
• Assist with initial patient assessments and ongoing vital signs monitoring.
• Maintain infection control practices and safe environment for patients and staff.
• Document care in the electronic medical record and communicate changes to the care team.

Skills

Patient care

Vital signs

Communication

Teamwork

EPIC experience

BLS

Education

Nursing Assistant Registry certification

EMT/EMT-P certification

Nursing student clinical rotation

Tools

EPIC EHR

Job description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.JOB DETAILSDepartment: Emergency DepartmentFTE: .6 (48 hours per 2 week pay period)Workdays: varied including every third weekendShift(s): rotating days and overnightsShift Length: 12 hourLocation: main HCMC campusPurpose of this position: The Emergency Department Technician provides direct and indirect patient care as delegated and directed by the licensed staff. This is accomplished through the job components of patient services, role modeling, quality/resource stewardship and patient advocacy/customer service.RESPONSIBILITIESUsing principles of Patient & Family Centered Care, develops and maintains a positive working relationship with patients and family, team members, department and medical center personnelResponds to patients call lights in a timely manner, identifies patient needs, and provides patients with appropriate response or communicates needs to appropriate team membersAdapts patient care activities respective to varying patient population to adhere to hospital the mission, vision, values, and essential behaviors. Maintains patient privacy and confidentiality at all timesPerforms intentional rounding in collaboration with the RNReports patient/family complaints to primary nurse, charge nurse, or RN SupervisorMaintains safe environment for patients and fellow team members including use of organizational communication routes/devicesCompletes all mandatory hospital and unit-based requirements for the position by due date. Participates in staff meetings, training, and quality improvement initiativesPerforms clinical duties as defined in orientation packet (skills checkoff), and through required competencyCommunicates any changes or pertinent information related to the patient’s physical appearance and attitude, I & O, vital signs, and point of care testing to the nurse. Records which nurse was notified for all abnormal resultsAssists with initial patient assessments and ongoing vital sign monitoring. Applies monitoring equipment and obtains vital signsMay perform various technical procedures after training, competency validation, and upon delegation from a Registered Nurse, such as phlebotomy, wound care/splinting, point-of-care testing, patient decontamination, foley catheter insertion/removal, specimen collection, and IV insertion/removalAssists patients with activities of daily living (ADLs), such as bathing, toileting, ambulation, and feedingTransports patients safely within the hospitalPrepares rooms for incoming patients. Set up, clean, and stock medical equipment and procedure traysEnsures infection control practices are followed consistentlyMaintains accurate and timely records of care in the electronic medical recordPerforms other duties as assignedQUALIFICATIONSMinimum Qualifications:Current certification on the Minnesota Nursing Assistant Registry with 6 months of experience in a health care setting-And/or-EMT/EMT-P Certified-And/or-At least 12 months of direct patient care experience in a hospital, TCU or Skilled Nursing facilityAnd/or-Enrolled in a nursing program and completion of one 1 clinical rotationPreferred Qualifications:High school graduate or equivalentTraining/equivalent experience as a nursing assistant, health care assistant, emergency department technician, or EMT/EMT-PCurrent student (enrolled) in a 4-year RN programExperience with EPIC and/or similar electronic health record systemOne year Nursing Assistant experience in a similar (hospital) settingKnowledge of medical terminologyPrevious phlebotomy experienceKnowledge/ Skills/ Abilities:The ability to establish effective relationships with health care teamAbility to work independentlyCustomer service experienceAbility to prioritize and organize tasks in a fast-paced environmentAbility to perform job duties that meet departmental performance expectations as well as organizational standards related to quality, accuracy, productivity, patient & family centered care, customer service, etcLicense/Certifications:Current certification in Basic Life Support (BLS) or must be obtained prior to orientation completionYou've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.For a complete list of our benefits, please visit our career site on why you should work for us.Primary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 0.60 (48 hours per pay period)Shift Detail: Day, Night, Every 3rd Weekend, RotatingJob Level: StaffEmployee Status: RegularEligible for Benefits: YesUnion/Non Union: UnionMin: $22.80Max: $29.23Job Posting: Sep-10-2026