Emergency Department Unit Secretary - Frontline Patient Care Admin

Cedars-Sinai; California; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan

Tuition reimbursement

Tuition loan

Loan forgiveness

Job summary

Cedars-Sinai Marina del Rey Hospital is seeking a Unit Secretary to support the assigned department by providing indirect patient care, relaying physician instructions, and delivering excellent customer service to patients and families.

The role requires strong English communication, high school diploma, basic computer skills, and BLS certification. 12-hour shift times begin at 8:00 a.m. or 8:30 p.m.

Qualifications

• High school graduate or equivalent required.
• Bachelor’s degree preferred.
• BLS through the American Heart Association or American Red Cross required.
• Able to communicate effectively in English, both verbally and in writing required.
• One (1) year experience in an acute care hospital preferred.
• Medical terminology course preferred.
• Basic computer knowledge.

Responsibilities

• Provides indirect patient care in the assigned department and implements physicians' and nursing staff instructions.
• Acts as unit receptionist, answering and relaying patient calls and other communications.
• Communicates clearly with charge nurse, coworkers, and physicians; collaborates with other departments for interdisciplinary care.
• Assists in ordering supplies with administrative staff and supports cost containment.
• Interacts professionally with patients and families and provides explanations and verbal reassurance as necessary; maintains age-specific safety precautions.
• Logs all patients in the department logbook and meets communication needs of patients, families, and medical staff.

Skills

Communication

English proficiency

Customer service

Computer literacy

Education

High school diploma

Bachelor’s degree preferred

BLS certification (AHA/ARC)

Tools

Basic computer knowledge

Job description

Job Description

Make a difference every single day!

Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!

Position Summary:

The Unit Secretary provides indirect patient care in to the assigned department. They implement instructions from physicians and nursing staff. The Unit Secretary demonstrates effective communication and customer service skills with patients, family members, physicians and other Cedars-Sinai Marina del Rey hospital departments. The Unit Secretary performs a variety of administrative activities or tasks specific to the unit needs. Acts as a receptionist for the unit, answering and relaying patient calls, accepting and relaying other communications.

• Communicates appropriately and clearly to charge nurse, coworkers, and physicians. Consults other departments, as appropriate, to provide for an interdisciplinary approach to the patients’ needs.
• Collaborates with administrative assistant with ordering supplies. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
• Interacts professionally with patients and their families and provides explanations and verbal reassurance as necessary. Maintains age specific safety precautions.
• Logs all patients in the department logbook.

• Meets the communication needs of the patient/family, departmental staff, and medical staff.

• Implements directions from physicians and ER nursing staff.

Benefits:

• Amazing benefits - Medical, Dental, Retirement, and Much More!

• NEW 9 story Hospital scheduled for May 2027 – state of the art and double the size!
• Tuition Assistance Plans: We offer the following on the first day of employment!

  • Tuition Reimbursement: Repays up to $600 per calendar year for fees expended to attend a job-related seminar, licensure renewal, workshop, conference, individual course, or other training programs.

  • Tuition Loan: Provides up to $2,000 per calendar year for approved formal certificate or degree programs including prerequisites for approved degree programs. A tuition loan and reimbursement may, with appropriate approvals, be combined for a maximum of $2,600.

  • Critical Pipeline Loan: Tuition loans up to $5,250 for specific degree programs at approved, accredited schools identified by the organization, including BSN and MSN.

    • Employees may have their loans Forgiven if they continue eligible employment for 12 months after completion of the term for which the loan was given

Hours: 8 a.m. OR 8:30 p.m. twelve (12) hour shift start times.

Qualifications

• High school graduate or equivalent required.
• Bachelor’s degree preferred.
• BLS through the American Heart Association or American Red Cross required.
• Able to communicate effectively in English, both verbally and in writing required.
• One (1) year experience in an acute care hospital preferred.
• Medical terminology course preferred.
• Basic computer knowledge.