Emergency Department Unit Secretary — EMR & Patient Coordination

Vassar Brothers Medical Center; City of Poughkeepsie (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

Northwell Health is hiring a nursing unit clerk to support operations in the Emergency Department at Vassar Brothers Medical Center. Under the direct supervision of a registered nurse, you will perform clerical tasks and non-clinical services to maintain efficient department operations.

Responsibilities include organizing patient records, maintaining EMR data, preparing discharge paperwork, coordinating communications with patients and physicians, and supporting bed/capacity management.

Qualifications

• High School diploma or equivalent required.
• Ability to follow oral and written instructions.
• Basic understanding of office equipment and simple medical terminology.
• Experience: None, however, some knowledge of health care facility cleaning preferred.

Responsibilities

• Coordinates all activities involved in the preparation and maintenance of patient records to ensure accuracy and completeness, including assembling all admission records, patient records, and printing labels and I.D bands.
• Ensures that electronic medical records (EMR) are processed and maintained in an accurate and complete manner, enters and updates patient information.
• Prepares patient records for discharge and/or transfer including, copying paperwork, chart breakdown, and contacting appropriate departments including discharge concierge.
• Ensures accurate, timely and professional communication when speaking on the phone, taking messages from members of the department, speaking to patients and physicians, and making post-discharge follow-up appointments.
• Facilitates efficient patient flow by means of electronic capacity management, bed management system and ensures clinical attributes in capacity management are current and accurate.
• Organizes and prioritizes workload to complete responsibilities within assigned shift, updates primary nursing board (patient assignment board) daily and as changes occur, initiates and/or updates census sheet, and maintains work area and nurses’ station in a neat and orderly manner.
• Floats to other units to provide assistance as needed, and/or accept additional assignments as requested to support the department’s efficiency as observed by nursing leadership.
• Remains current in clerical practices, programs and procedures utilized by the department, and attends mandatory in-services as evidenced by completed education record on the nursing unit.
• Under the instruction and guidance from leadership, assist with chart audits, maintaining informational bulletin boards, ordering and maintaining unit supplies in a cost-effective manner, and other non-clinical activities.

Skills

Office equipment

Medical terminology

Education

High School diploma or equivalent

Job description

Northwell Health is hiring a nursing unit clerk to support operations in the Emergency Department at Vassar Brothers Medical Center. Under the direct supervision of a registered nurse, you will perform clerical tasks and non-clinical services to maintain efficient department operations.

Responsibilities include organizing patient records, maintaining EMR data, preparing discharge paperwork, coordinating communications with patients and physicians, and supporting bed/capacity management.