Emergency Department Unit Coordinator (32 Hours, 7a-3p)

Boston Medical Center; Brockton (MA); On-site; USD 24,000 - 36,000; Part time

Job summary

Boston Medical Center in Brockton, MA seeks a part-time Unit Coordinator in the Emergency Department to provide technical assistance to nursing staff and perform a variety of clerical, scheduling and supply duties.

You will greet visitors, answer phones, transcribe orders, manage records and support the discharge process while ensuring patient privacy and accuracy of Meditech entries. Prior clerical experience and Meditech familiarity are preferred.

Qualifications

• High School Diploma required.
• Minimum one year of clerical experience.
• Knowledge of medical terminology.
• Computer skills.

Responsibilities

• Greet visitors, patients and staff.
• Answer phones courteously and route inquiries to the correct staff.
• Enter orders into Meditech and prepare nursing Kardex.
• Assemble, label and organize medical records for admissions.
• Discharge paperwork management and enter discharges.
• Maintain unit supplies and report equipment issues.

Skills

Communication

Medical terminology

Meditech

Education

High School Diploma

Tools

Meditech

Job description

POSITION SUMMARY

Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. Position: Unit Coordinator Department: Emergency Department Schedule: Part Time

ESSENTIAL RESPONSIBILITIES / DUTIES

• Receive and greet visitors, patients and staff.
• Respond to questions appropriately, referring items in question to authorized staff.
• Answer the telephone promptly and in a courteous manner.
• Maintain positive communications with other departments.
• Make telephone calls, including physician consults, calls to other departments for assistance (i.e., Information Systems), and informing physicians of admissions.
• Assist the staff by running errands, delivering specimens and paperwork, and checking mail.
• Keep nurses informed of incoming reports, new orders and other messages.
• Demonstrate awareness of patients’ rights to privacy and confidentiality.
• Transcribe physician and nursing orders in an accurate, neat and timely manner.
• Place appropriate orders onto the nursing Kardex.
• Assemble, label and organize the medical record for patient admissions.
• Secure records from previous admissions as needed.
• Accurately enter orders into Meditech.
• Fax medication orders to pharmacy.
• Note dangerous abbreviations and contact physicians for nurses to get clarification.
• Note time called in margin of physician order sheet.
• Prepare chart for discharge and assure chart is complete.
• Compile all discharge paperwork.
• Enter discharges into computer.
• Notify administrative manager of unit activities, such as changes in patients’ conditions.
• Accurately file test results in a timely manner.
• Copy documents as requested for unit personnel.
• Increase knowledge and use of hospital computer system as new programs are developed.
• Maintain and order clerical supplies for the unit as directed by nurse manager.
• Report broken equipment, enter work orders into Meditech and call outside vendors regarding special equipment.
• Report to and begin work promptly.
• Give adequate notice of absenteeism or tardiness.
• Maintain a professional appearance in accordance with the dress code.
• Ask appropriate questions within job description when faced with an unfamiliar circumstance.
• Perform work of equal skill, effort, and responsibility as directed.
• Perform other duties as assigned.
• (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE: High School Diploma. Minimum one year of clerical experience. Computer skills. Knowledge of medical terminology.

PREFERRED EDUCATION AND EXPERIENCE: Experience working in an outpatient setting.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None.

CERTIFICATES, LICENSES, REGISTRATIONS PREFERRED: N/A

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

Ability to communicate effectively verbally and in writing. Knowledge of medical terminology. Meditech. 7a-3p .8

COMPENSATION

Compensation Range: $17.50- $26.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements.

BENEFITS

• benefits (medical, dental, vision, pharmacy)
• contract increases
• Flexible Spending Accounts
• 403(b) savings matches
• earned time cash out
• paid time off
• career advancement opportunities
• resources to support employee and family wellbeing

EEO & DEI

Boston Medical Center is an equal employment/affirmative action employer.

We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Equal Opportunity Employer/Disabled/Veterans

ADDITIONAL INFORMATION

As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.

MISSION & CULTURE

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.