Emergency Department Technician (ED Tech) - Harbour View Medical Center

Bon Secours; Suffolk (VA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

PTO and leave

Tuition assistance

Job summary

Bon Secours is seeking an ED Tech at Harbour View Medical Center in Virginia. You will provide direct patient care under RN guidance, including vital signs, basic care, and supportive duties to ensure safe patient flow.

Requirements include a high school diploma or GED, and BLS is preferred with possible EMR/EMT/MA certifications. The role emphasizes teamwork, empathy, and strong communication under pressure.

Qualifications

• High School Diploma or GED is required.
• BLS Basic Life Support preferred at hire, must obtain before direct patient care.
• EMR/EMT/Medical Assisting certification preferred.

Responsibilities

• Provides basic patient care and tasks under RN guidance, including care, vital signs, mobility, lab draws, ECGs, wound care.
• Completes patient rounding and 1:1 patient safety companion service as needed.
• Acts as liaison between patient and nurse to report changes and concerns.
• Maintains accurate documentation of patient care and participates in handoffs.
• Performs delegated tasks after competency validation.
• Collects data and completes patient screenings as applicable.

Skills

Patient care

Vital signs

Communication

Empathy

CPR

Teamwork

Customer service

Problem solving

Attention to detail

Working under pressure

Education

High School Diploma or GED

Tools

EMR system

Job description

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Bon Secours

Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

ED Tech – Harbour View Medical Center

Job Summary

The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health.

Essential Functions

• Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
• Completes patient rounding as assigned.
• Provides 1:1 patient safety companion service as needed.
• Acts as liaison between patient and nurse to report changes and concerns.
• Provides high level customer service to all patients, patient's families, community providers, visitors, and employees.
• Provides accurate, precise, timely documentation as applicable to patient care.
• Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Collects data, within scope.
• Completes patient screenings as applicable.
• Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient Care delivery.
• Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
• Maintains knowledge of policies and procedures.
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as required by their supervisor, subject to reasonable accommodation.

Education

High School Diploma or GED (required)

Required Licensing & Certifications

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
• Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred)

Experience

• Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred)

Skills & Abilities

• Computer Literacy
• Monitor patient conditions during treatment
• Inform medical professional regarding patient conditions and care
• Record patients’ medical history
• Sterile Field step
• CPR
• Straight Urine Catheterization
• Ear Irrigation
• Patient positioning
• Patient transport
• Customer service
• Patient care
• Phlebotomy
• Perform EKG
• Splinting
• Wound care
• Obtaining vital signs, including manual blood pressure
• Attention to detail
• Problem solving
• Working independently
• Working under pressure
• Critical thinking
• Communication
• Teamwork
• Conflict resolution
• Active listening
• Relationship building
• Empathy

Training

None

Range

Minimum: $17.25

Maximum: $25.87

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]