Emergency Department Support Technician

Greater Baltimore Medical Center (GBMC); Baltimore (MD); On-site; USD 24,000 - 38,000; Full time

Job summary

Greater Baltimore Medical Center (GBMC) in Baltimore, MD is seeking a compassionate and capable ED support professional. Under supervision, you will assist with admissions, escort patients, replenish supplies, and help maintain smooth patient flow in a busy ED.

Requirements include a CNA certificate, CPR, and at least one year of hospital experience, with EMR/EMT/CRT/Paramedic training preferred. This on-site role emphasizes excellent customer service and teamwork with nurses and physicians.

Qualifications

• High school diploma or GED required.
• Graduate from an accredited CNA program and an EMR/EMT/CRT/Paramedic program.
• Current CNA license and CPR certification required.
• Minimum one year hospital or related experience.

Responsibilities

• Assist with admission of inpatients/outpatients in the ED.
• Escort patients between waiting areas, radiology, and ED as needed.
• Replenish clinical supplies and verify carts.
• Support efficient patient flow in a fast-paced, multi-unit setting.
• Provide clinical support to unit staff under RN/MD supervision.

Skills

Customer service

Multitasking

Communication

Computer literacy

Team coordination

Medical terminology

Interpersonal skills

Crisis management

Patient care support

Education

High school or GED

CNA program graduate

EMR/EMT/CRT/Paramedic program graduate

Tools

EMR software

Job description

Greater Baltimore Medical Center (GBMC) in Baltimore, MD is seeking a compassionate and capable ED support professional. Under supervision, you will assist with admissions, escort patients, replenish supplies, and help maintain smooth patient flow in a busy ED.

Requirements include a CNA certificate, CPR, and at least one year of hospital experience, with EMR/EMT/CRT/Paramedic training preferred. This on-site role emphasizes excellent customer service and teamwork with nurses and physicians.