Emergency Department Patient Access Specialist

Mercy Health; Youngstown (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b) with employer contributions

Paid time off

Job summary

Mercy Health – St Elizabeth Youngstown Hospital is seeking a Patient Access Specialist for the Emergency Department. This full-time role handles patient registration, verifies demographics, and assists with insurance verification while ensuring accuracy and confidentiality.

You will schedule appointments, explain financial options to patients, and maintain accurate medical records in a fast-paced environment, with rotating shifts including evenings, weekends, and holidays.

Qualifications

• High School degree or GED required; associates degree preferred.
• Prior experience in patient registration or healthcare is a plus.
• Knowledge of medical terminology is beneficial but not required.

Responsibilities

• Register patients and verify demographics for billing.
• Schedule appointments and transcribe orders.
• Explain financial options to patients.
• Update medical records accurately and efficiently.
• Maintain patient confidentiality and data security.

Skills

Problem solving

Computer skills

Typing 40 WPM

Communication

Interpersonal skills

Education

High School or GED

Associates degree preferred

Job description

Mercy Health – St Elizabeth Youngstown Hospital is seeking a Patient Access Specialist for the Emergency Department. This full-time role handles patient registration, verifies demographics, and assists with insurance verification while ensuring accuracy and confidentiality.

You will schedule appointments, explain financial options to patients, and maintain accurate medical records in a fast-paced environment, with rotating shifts including evenings, weekends, and holidays.