Emergency Department Hospital Security Officer

The University of Iowa; Iowa City (IA); On-site; Full time

Job summary

The University of Iowa Health Care is seeking a Hospital Security Officer dedicated to maintaining safety in the Emergency Department. This role involves customer service, emergency response, and collaboration with medical teams to ensure a secure environment for patients and staff. Join a leading health institution in Iowa committed to exceptional emergency care.

Benefits

Paid vacation

Health, dental, life, and disability insurance

Employer contributions to retirement plans

Qualifications

• Two years' experience in security or fire safety.
• Ability to obtain certification in healthcare security.
• Proficiency in computer software applications.

Responsibilities

• Screen patients and visitors entering the Emergency Department.
• Assist medical staff during crisis situations.
• Conduct regular security checks and patrol the facility.

Skills

Customer Service

Communication

Patrolling

Education

Experience in security and safety

Post-high school education in security related fields

Tools

Microsoft Office

Job description

Emergency Department Hospital Security Officer

The University of Iowa Health Care department of Safety and Securityis seekingaHospital Security Officerto perform duties needed to maintain a safe and secure environment in the Emergency Departmentfor patients, visitors, and staff at the University of Iowa Hospitals and Clinics (UIHC).Officers considered for this position will be exclusively staffed in the Emergency Department at UIHC.

• Provide exceptional customer service to patients, visitors, and staff entering the hospital Emergency Department
• Screen patients and visitors entering Emergency Department using appropriate technology and procedures
• Coordinate lock down procedures
• Assist medical staff with patients and families in crisis
• Assist with wayfinding and information to patients, visitors, and staff
• Perform security checks, patrol facility, and monitor special assignments
• Collaborate with the medical care team in providing a safe and secure environment for patients, staff, and visitors
• Act as a liaison to UIPD, law enforcement agencies and EMS
• Conduct incident investigations and provide documentation for analysis
• Respond to issues related to door access control
• Assist with traffic and parking in emergency room parking lot
• Respond to and resolve emergency calls for service
• Review security video surveillance for the Emergency Department and/or adjacent areas.
• Maintain a working knowledge of the security software systems that support the security plan for the Emergency Department
• Assist hospital staff with escort of patients from the Emergency Department
• Perform a service of assisting patients with their personal belongings or valuables
• Provide effective oral and written communication
• Maintain a working knowledge of institution policies and procedures and adhere to all institution policies and procedures
• Ability to walk and climb stairs.
• Ability to lift and carry fifty pounds.
• Ability to work outside in extreme weather conditions.
• Ability to see and hear accurately in both day and nighttime conditions.
• Other duties as assigned to support the Safety and Security Department

University of Iowa Health Care is the state's acknowledged leader in emergency care. We have the state's only Level I trauma center for adult and pediatric care. Our Emergency Department is the only emergency room in eastern Iowa to staff board-certified pediatric specialists. We receive more than 1,070 patients transferred by helicopter between in a typical year. We care for nearly 50,000 Emergency-Trauma Center visits in an average year. The trauma team, administered by the Department of Surgery, includes six trauma surgeons, four of whom are also critical-care specialists. In addition, multiply injured patients receive care from specialists in many areas including but not limited to orthopedic surgery, neurosurgery, otolaryngology, ophthalmology, anesthesia, radiology and the Emergency Department. The Emergency Department uses Air Care, which is the only flight program in the state affiliated with an emergency medicine residency program and is the only flight program in the state supplementing their medical crew with flight physicians. AirCare collaborates with 100 emergency medical services, fire and law enforcement programs throughout Iowa and the region.

Percent of Time: 100%
Schedule: 2nd and 3rd shift

Starting Salary: $18.35/ hour plus shift differential and potential over time

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?,click here

MINIMUM ELIGIBILITY REQUIREMENTS:

• Two years’ experience in security and safety, or fire safety, or law enforcement; or
  • One year of post-high school education related to security and safety and one year of experience in security and safety; or
  • Two years of post-high school education related to security and safety.
• Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
• Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment

Key Training/Compliances:

• IAHSS Basic Online Course to be completed within 6 months of start date
• Management of Aggressive Behavior (MOAB) 8 hour - to be completed in first 90 days
• Health Safety Professional (HSP) - to be completed in first 90 days
• Two years of customer service experience
• Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc)
• Exceptional written and verbal communication skills

Application Process: In order to be considered, applicants must uploada resume (under submission relevant materials)that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of10calendar days.Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. With additional questions, please reach out to [e-mail]

Additional Information

• Classification Title: Hospital Security Officer
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

Contact Information

Equal opportunity/affirmative action employer

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, [phone] or [e-mail] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 .

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