Emergency Department Coordinator - University Hospital

UW Health; Madison (WI); Vor Ort; USD 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Adoption assistance

Tuition benefits

Referral bonus

Zusammenfassung

UW Health in Madison, WI seeks an Emergency Department Coordinator for a 90% FTE day/evening shift at University Hospital. You will activate trauma, STEMI, and stroke workflows and collaborate with multi-disciplinary teams to streamline patient care and improve experiences.

Role emphasizes accurate health records, clerical tasks, and maintaining composure during high-activity periods. Benefits include health/dental insurance and paid time off.

Qualifikationen

• No minimum education required; high school diploma preferred.
• At least 1 year in a customer service role required.
• Experience in ER or critical care environment preferred.

Aufgaben

• Activate emergency response workflows including trauma, STEMI, and strokes.
• Collaborate with multidisciplinary teams to streamline patient care.
• Maintain accurate electronic health records and perform clerical duties.
• Remain calm under stress while communicating respectfully with patients and staff.

Kenntnisse

Customer service

EMERGENCY department

Attention to detail

Communication

Team collaboration

Ausbildung

High school diploma or equivalent

Associate's Degree in Healthcare (Preferred)

Tools

Electronic Health Records

Jobbeschreibung

This is a 90% FTE day/evening shift position. Working 8 or 12 hour shifts between the hours of 11:00am - 11:00pm, including every other weekend rotation. This position is located at University Hospital in Madison, WI. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join our fast-paced Emergency Department at the #1 hospital in Wisconsin and a Level I Trauma Center!

We are seeking an Emergency Department Coordinator to:

• Activate emergency response workflows including, trauma, STEMI, and strokes.
• Collaborate with multi-interdisciplinary healthcare teams to streamline patient care and enhance the patient experience.
• Use a high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.
• Maintain a calm demeanor under stressful situations and periods of high unit activity, while utilizing effective and respectful communication with patients, families, and the health care team.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• No minimum education Required
• High school diploma or equivalent. Preferred
• Associate's Degree in Healthcare related field Preferred

Work Experience

• 1 year of experience in a customer service related field Required
• 6 months of experience in an emergency room or critical care environment as: Receptionist, Nursing Assistant, Nurse, Paramedic, EMT, Fire Fighter, Police Officer, 911 Dispatcher, or experience in military service Preferred

Licenses & Certifications

• Emergency Medical Technician Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital - in Madison is a Magnet-designated facility that’s ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description

UW Hospital and Clinics benefits