Emergency Department Coordinator

Regions Hospital; Saint Paul (MN); Presencial; USD 30.000 - 47.000; Jornada completa

Descripción de la vacante

Regions Hospital in St. Paul, MN is seeking exceptional ED Coordinators to join our Emergency Department team and provide patient-focused support in a fast-paced hospital setting.

As first-line contacts with patients and families, ED Coordinators enter care data, order tests, process charts, and assist physicians and nurses with all aspects of patient care while prioritizing tasks to ensure timely, safe, and compassionate service.

Formación

• Required: office procedures and equipment experience.
• Required: computer experience and capable with multi-tasking while providing personal interactions.
• Required: customer service experience including problem solving and balancing needs of guests, patients and colleagues.

Responsabilidades

• Enter patient care data and order tests as directed.
• Chart processing and admitting patients as needed.
• Screen and answer phone calls and handle other assigned tasks.
• Coordinate patient flow and assist physicians and nurses with patient care.
• Prioritize tasks quickly and accurately in a busy ED environment.

Conocimientos

Customer service

Public contact skills

Office procedures

Computer experience

Multitasking

Educación

High school diploma or equivalent

Health care field education or experience

HIPAA knowledge

Health Unit Coordinator Certification (preferred)

Herramientas

EMR software

Descripción del empleo

Job Description

Regions Hospital in St. Paul, MN is looking for exceptional, patient focused ED Coordinators to join our Emergency Department team and make a difference for our patients and our community.

Job Description

Regions Hospital in St. Paul, MN is looking for exceptional, patient focused ED Coordinators to join our Emergency Department team and make a difference for our patients and our community. ED Coordinators are one of the Emergency Center's first line of contact with emergency patients, patient families, physicians, nurses, paramedics, police officers and other para‑medical personnel both in‑house and outside the hospital. This is an excellent position for someone who possesses a high degree of public contact skills. Other responsibilities as an ED coordinator includes entering patient care data, ordering tests as directed, chart processing, admitting patients, screening and answering phone calls, as well as other tasks as assigned. Coordinates patient flow and assists physicians and nurses with all aspects of patient care. ED Coordinators tasks must be constantly prioritized and executed quickly and accurately. At Regions Hospital, we are known for saving lives in our Level I Trauma Center, and our staff is key to the exceptional care we provide each patient. Our award-winning programs give our patients and their families a place of comfort and healing. We are proud of the care we give each and every patient. Join our team and make good happen!

Work Schedule

11p-730a flex every other weekend

Required Qualifications

• Previous experience or recent education (within one year) with office procedures and equipment.
• Previous computer experience required.
• Previous customer service experience that includes personal interactions, both in person and on the phone, problem solving and multi-tasking with skill in balancing the need of guests, patients and colleagues.

Preferred Qualifications

• High school diploma or equivalent.
• Education or previous experience in health care field.
• Previous experience using an electronic medical record.
• Health Unit Coordinator Certification or experience.
• Knowledge of medical terminology.
• Demonstrates understanding of patient rights and HIPAA.

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.