Emergency Department Coordinator

HealthPartners; Saint Paul (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Regions Hospital in St. Paul, MN is seeking ED Coordinators to join our Emergency Department team and improve patient care. This role involves direct patient/family interaction, data entry, test ordering, chart processing, admitting patients, and handling calls.

Coordinating patient flow and supporting physicians and nurses is essential, with quick, accurate prioritization and a strong understanding of HIPAA and medical terminology.

Qualifications

• Previous experience or recent education (within one year) with office procedures and equipment.
• Previous computer experience required.
• Previous customer service experience that includes personal interactions, both in person and on the phone, problem solving and multi-tasking with skill in balancing the need of guests, patients and colleagues.

Responsibilities

• Entering patient care data and ordering tests as directed.
• Chart processing and admitting patients.
• Screening and answering phone calls and coordinating patient flow with physicians and nurses.

Skills

Office procedures

Computer literacy

Customer service

Multitasking

Problem solving

HIPAA knowledge

Medical terminology

Electronic medical record

Education

High school diploma

Tools

Electronic medical record

Job description

Regions Hospital in St. Paul, MN is looking for exceptional, patient focused ED Coordinators to join our Emergency Department team and make a difference for our patients and our community.

ED Coordinators are one of the Emergency Center's first line of contact with emergency patients, patient families, physicians, nurses, paramedics, police officers and other para‑medical personnel both in‑house and outside the hospital. This is an excellent position for someone who possesses a high degree of public contact skills.

Other responsibilities as an ED coordinator includes entering patient care data, ordering tests as directed, chart processing, admitting patients, screening and answering phone calls, as well as other tasks as assigned. Coordinates patient flow and assists physicians and nurses with all aspects of patient care. ED Coordinators tasks must be constantly prioritized and executed quickly and accurately.

At Regions Hospital, we are known for saving lives in our Level I Trauma Center, and ourstaff is key to the exceptional care we provide each patient.Our award-winning programs give our patients and their families a place of comfort and healing. We are proud of the care we give each and every patient. Join our team and make good happen!

Work Schedule:

11p-730a flex every other weekend

Required Qualifications

• Previous experience or recent education (within one year) with office procedures and equipment.
• Previouscomputer experience required.
• Previous customer service experience that includes personal interactions, both in person and on the phone, problem solving and multi-tasking with skill in balancing the need of guests, patients and colleagues.

Preferred Qualifications

• High school diploma or equivalent.
• Education or previous experience in health care field.
• Previous experience using an electronic medical record.
• Health Unit Coordinator Certification or experience.
• Knowledge of medical terminology.
• Demonstrates understanding of patient rights and HIPAA.