Emergency Department Admissions Concierge (On-Call)

Providence; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

Providence St Vincent Medical Center in Portland, OR seeks a Patient Admissions Coordinator for the Emergency Department. This on-site role greets patients, coordinates admissions, and supports a smooth care journey with compassion and efficiency.

The position emphasizes accuracy in patient data, collaboration with departments, and delivering exceptional patient-focused care in a fast-paced environment.

Qualifications

• Associate's Degree in Healthcare or Business Administration required.
• National Certification CHAA upon hire.
• 3 years of experience in Patient Access or Business office setting.
• Experience with insurance eligibility systems.
• 3 years of utilization of medical terminology in job setting.
• Knowledge of medical billing codes.
• 1 year of knowledge of Epic applications.

Responsibilities

• Be the welcoming voice patients hear at the start of their care journey.
• Coordinate patient admissions and streamline the intake process.
• Collaborate with clinical and billing teams to ensure accurate patient information.

Skills

Compassionate communication

Patient access experience

Medical terminology knowledge

Insurance eligibility systems

Medical billing codes knowledge

Education

Associate's Degree in Healthcare or Business Administration

National Certification CHAA

Tools

Epic applications

Job description

Providence St Vincent Medical Center in Portland, OR seeks a Patient Admissions Coordinator for the Emergency Department. This on-site role greets patients, coordinates admissions, and supports a smooth care journey with compassion and efficiency.

The position emphasizes accuracy in patient data, collaboration with departments, and delivering exceptional patient-focused care in a fast-paced environment.