Emergency Department Access Representative- Full Time- Days

Cape Fear Valley Health; Lillington (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Join Cape Fear Valley Health as an Emergency Department Access Representative where you'll play a vital role in registering patients in the emergency department. This full-time position requires strong communication skills and knowledge of medical terminology, as well as the ability to multi-task in a fast-paced environment. The role includes a $2,000 bonus, reflecting the importance of your contributions to patient care and support.

Qualifications

• Medical terminology required within 90 days of employment.
• 1-2 years insurance/clerical experience in a hospital or medical office preferred.
• Excellent verbal and written communication skills required.

Responsibilities

• Register all patients in the adult and pediatric emergency departments.
• Complete patient registration process and collect patient liabilities upon discharge.
• Assist with patient transport and handle office equipment.

Skills

Medical Terminology

Customer Service

Communication Skills

Critical Thinking

Education

High School Diploma or Equivalent

Tools

Microsoft Windows

Job description

Emergency Department Access Representative- Full Time- Days

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Emergency Department Access Representative- Full Time- Days

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Summary

The ED Access Representative registers all patients in the adult and pediatric emergency departments. The ED Access Representative will complete the registration process for emergency patients and direct admits sent to the emergency department. As appropriate, the incumbent collects patient liabilities upon discharge from the emergency department.

$2,000 Bonus

Facility

Central Harnett Hospital

Location

Lillington, North Carolina

Department

Patient Access

Job Family

Clerical

Work Shift

Days (United States of America)

Summary

The ED Access Representative registers all patients in the adult and pediatric emergency departments. The ED Access Representative will complete the registration process for emergency patients and direct admits sent to the emergency department. As appropriate, the incumbent collects patient liabilities upon discharge from the emergency department.

Knowledge, Skills, And Abilities

Medical Terminology required within 90 days of initial employment. One to two years (1-2) insurance/clerical experience within a hospital or medical office setting preferred. Knowledge of insurance and collection of payments preferred. Experience with Microsoft windows required along with knowledge of basic functionality of personal computer. Ability to type and perform data entry functions at a level required and needed to maintain productivity standards of a department. Excellent verbal and written communication skills are required. Demonstrated customer service skills to a variety of customers from different cultural and economic backgrounds preferred. Critical thinking skills and ability to problem solve and multi-task required. Must be multi-skilled with the ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System. May be required to periodically rotate shifts and regular days off.Must be able to communicate orally, see, and hear to collect information. Must have dexterity to operate office equipment. The incumbent is subject to eyestrain due to the many hours spent looking at a computer screen. Job requires sitting or standing in intervals for long periods of time. The noise level is low to moderate. Answers telephone calls, uses personal computer, and other business machines extensively. Bends, reaches pushes and pulls file drawers to file records and reports. Must be able to transport patients and assist with baggage. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

Required Licenses And Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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