Emergency & Critical Care Lead Veterinarian

AAVMP; Frederick, Northern (MD, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Relocation assistance available

Health benefits

401k with employer match

Paid parental leave

Annual CE stipend

Job summary

CARE Veterinary Center in the DC metro area is seeking an Associate Emergency & Critical Care Department Head to lead daily operations, mentor clinicians, and ensure top-quality patient care. You will collaborate with leadership and specialists to maintain standards and oversee scheduling, onboarding, and performance improvement initiatives.

The role emphasizes building a positive work environment, seamless interdepartmental coordination, and ongoing education through ER Academy programs and

Responsibilities

• Work to ensure the efficient and smooth operation of the Emergency & Critical Care Department to provide optimal patient care and client service.
• Work with the leadership team, critical care specialist(s), clinicians, and ER staff to provide a positive and supportive working environment.
• Troubleshoot organizational and interpersonal issues within the department. Seek assistance from the Hospital Administrator or People Operations department as needed to facilitate a resolution.
• Assist in the implementation of the ER Academy or reintroduction of internship program to the hospital.
• Assist in the interview, hiring, and onboarding process of emergency clinicians, interns and/or ER Academy applicants.
• Manage the emergency clinician’s schedule.
• Work with the Medical Director and hospital administrator/practice manager to help cover shifts if an Emergency Clinician is unable to work a shift.
• Ensure that the clinicians and medical team within the department are maintaining medical records in compliance with Pathway standards.
• With the assistance of the Medical Director and Leadership Team, develop forms, templates, and tools necessary for the department to achieve operational efficiency.
• Aid Medical Director and criticalist(s) in the creation of medical standards and protocols.
• Liaison with the Medical Director, critical care specialist(s), and the Pathway National Medical Emergency & Critical Care Specialty Director to ensure that the highest medical standards are achieved.
• Liaison with the referring veterinarian community to ensure a high level of client and rDVM satisfaction with the services provided by the Emergency & Critical Care Department.
• Interface with the inventory manager, lead technicians, doctor staff, and other personnel to troubleshoot department logistics (i.e. inventory stock, equipment maintenance, scheduling, etc).
• Assist in researching and resolving client complaints and work to solve client service issues when they arise on a shift.
• Interface with the tech leads/Emergency Department Service Technician Manager for the department for technician staffing needs.
• Help design and participate in the training programs for technicians, interns, externs, and ER DVM’s
• Coordinate with other Department Leads and Specialists to best facilitate interdepartmental collaboration.
• Interface with the inventory manager, lead technicians, doctor staff, and other personnel to troubleshoot department logistics (i.e. inventory stock, equipment maintenance, scheduling, etc).
• Perform other duties as necessary to promote the growth and success of the Emergency &Critical Department and the Pet Emergency & Specialty Center.

Job description

CARE Veterinary Center in the DC metro area is seeking an Associate Emergency & Critical Care Department Head to lead daily operations, mentor clinicians, and ensure top-quality patient care. You will collaborate with leadership and specialists to maintain standards and oversee scheduling, onboarding, and performance improvement initiatives.

The role emphasizes building a positive work environment, seamless interdepartmental coordination, and ongoing education through ER Academy programs and