Emergency & Critical Care Lead Technician - 3rd shift

University of Minnesota; Saint Paul (MN); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Tuition benefit program

Comprehensive benefits package

Job summary

University of Minnesota Veterinary Medical Center seeks an Emergency & Critical Care Lead Technician for the 3rd shift. In this role, you will supervise ECC operations, manage on-the-floor staff, and assist with clinical procedures under DVM direction in an educational setting.

You will support teaching labs, maintain supply inventory, and ensure accurate charging per hospital fee schedules, while upholding safety and infection control policies.

Qualifications

• BA/BS plus 2 years Emergency/Critical Care experience or equivalent.
• Licensed Veterinary Technicians (LVT) required.
• Two years supervisory experience preferred.
• Strong problem-solving and interpersonal skills.
• Proficiency with veterinary terminology and restraint of small animals.

Responsibilities

• Provide clinical support to staff, students, residents and faculty in educational setting.
• Monitor inventory, stock supplies, and manage on-the-floor staffing.
• Perform clinical procedures under DVM direction (fluids, anesthesia, sample collection, etc.).
• Oversee ECC overnight team, staff scheduling, and workflow directions.
• Ensure compliance with hospital policies, safety, and infection control.

Skills

Emergency/Critical Care experience

Licensed Veterinary Technician (LVT)

Supervisory experience

Problem solving

Interpersonal skills

Veterinary terminology

Animal restraint handling

Education

BA/BS in relevant field

Job description

Emergency & Critical Care Lead Technician - 3rd shift

About the Job: This position is responsible for the daily technical operations and supervision of the ECC service on the third shift at the University of Minnesota Veterinary Medical Center (VMC). The AH Pro 2 is the second level within the Animal Health Pro Job Family and is responsible for providing professional support in a specific area(s) of animal health. Gives exceptional care to our patients and clients. Provides a positive and a professional learning environment for staff, students, residents and faculty. Manages on-the-floor staffing and handles immediate staff behavioral corrections, escalating further issues to the day shift

Technician role (80%)

• Provide assistance to staff, students, residents, and faculty providing clinical services to patients in an educational setting.
• Monitor and assist with maintaining inventory; order and stock supplies.
• Must be able to restrain and handle animals and/or assist with animal restraint and handling.
• Under the direction of DVM's, performs a variety of medical and diagnostic procedures depending upon clinical indications and area of service; may perform intravenous and related therapies (i.e. fluids, anesthesia, etc.), obtain fluid or tissue samples, perform biopsy techniques, etc.
• With oversight by a DVM, applies clinical job knowledge and competence to the management of the patient.
• Answers questions and explains or demonstrates procedures and equipment for clients, residents, interns, senior veterinary students, and technician students; assists with teaching labs.
• Performs record-keeping tasks related to medical procedures, including recording of: procedures completed, supplies used, patient status, client communications, census information, etc.
• Responsible for ensuring that all services and supplies are charged according to the hospital fee schedule.
• May prepare and maintain a daily service schedule including facilities such as operating rooms, specialty areas, pharmacies, etc.
• Must adhere to safety and infection control policies and procedures.
• Must have the ability to work in a clinical setting and maintain, prepare, and follow clinic protocols.

Operational Oversight (20%)

• Clinical lead responsible for ECC overnight team. May entail escalation of issues with equipment or physical space needs, and moderate complexity workflows.
• Focus on staff nightly scheduling, workflow direction, education, and competency.
• Provides training experience for staff and students as indicated.
• Competent in the service and any additional requirements (laser safety), precepts new hires, works scheduled shifts.
• Aware of annual accession goals, guidelines for write offs, Accounts Receivable, charge codes and estimates.
• Understands inventory and collaborates on finances.
• Provides daily direction to staff to accomplish work goals; coordinates schedules, assigns responsibilities, provides clear direction, sets priorities, coordinates work, builds in accountability and monitors progress.
• Oversee infection control and sanitation activities to ensure a consistently clean working environment.
• Approve/deny time and absence requests on shift.
• Facilitate and support staff participation in professional development, educational opportunities, workshops and/or seminars as appropriate.
• Promote a culture of positivity, teamwork and inclusivity. Resolve issues as they arise.
• Understand and assure policies are carried out within the context of AFSCME collective bargaining contract for labor represented employees.
• Meet with staff to maintain consistent communication regarding policies, procedures and concerns. Ensure staff compliance with all relevant policies and guidelines including health and safety, OSHA, School and University policies. Verify training, certification is complete.
• Maintains environment in inspection-ready condition adhering to agency standards.
• Encourages incident reporting, teaches importance, reviews, investigates and reports findings to the direct leader.
• Manages conflict by supporting face-to-face resolution between team members and mediates team member conversations as needed.
• Navigate escalated situations involving faculty, staff, and students. Mediates team member conversations as needed. Provide guidance to staff and offer alternative solutions that meet the needs of all parties.

Additional duties as assigned (5%)

• Provide backup for team members as needed and other special projects as assigned.
• Continue professional development through attendance of courses, workshops, seminars and other meetings; maintain professional certification and licensure.
• Participates in daily rounds.
• Other duties as assigned by Clinician or Director of Patient Services.

Qualifications

Required qualifications

BA/BS plus 2 years of Emergency/Critical Care experience as a technician or a combination of both work experience and education to equal 6 years. Candidates will be Licensed Veterinary Technicians (LVT) and have the skills to cover shifts in their areas. Additional qualifications include problem-solving and interpersonal skills, veterinary terminology knowledge, and proficiency in restraining and handling small animals.

Preferred Qualifications

The preferred qualifications for this position include two years of supervisory experience in a veterinary or healthcare environment, along with experience in private practice and educational settings.

About the Department

No job description available

Pay and Benefits

Pay Range: $34.07 to $40.00, depending on education/qualifications/experience

Time Appointment: 100% App ointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree‑seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.