Emergency Communications Trainer & Dispatcher II

State of Washington; Tacoma (WA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Public Loan Forgiveness

Paid holidays

Job summary

The Washington State Patrol Communications Division operates a 24/7 statewide emergency communications network, coordinating emergency dispatch for state, federal, and tribal agencies. The role supports critical incident response, CAD data entry, and radio communications with field units.

As a Communications Officer 1, you will be part of a team delivering professional customer service, maintaining confidentiality, and upholding public safety standards across multiple agencies and events.

Qualifications

• Current Washington State Patrol employee with one year of experience as a Communications Officer 1 within the last two years.
• High School Diploma or Equivalent.

Responsibilities

• Provide on the job training and evaluate new employees.
• Use formalized training material.
• Act as a resource for new staff.
• Provide professional customer service handling emergency calls.
• Use CAD, mapping tools, and sensitive databases to support and document incidents.
• Transmit and receive radio communications with field personnel.
• Enter alphanumeric data into CAD and other data systems.
• Dispatch calls for service and coordinate with units and agencies.

Skills

Communications experience

Education

High School Diploma or Equivalent

Job description

The Washington State Patrol Communications Division operates a 24/7 statewide emergency communications network, coordinating emergency dispatch for state, federal, and tribal agencies. The role supports critical incident response, CAD data entry, and radio communications with field units.

As a Communications Officer 1, you will be part of a team delivering professional customer service, maintaining confidentiality, and upholding public safety standards across multiple agencies and events.