Emergency Communications Specialist - Public Safety Dispatch

Public Safety Dispatch Network; Peoria (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatcher opportunities in Hanna City, IL. The role supports call-taking, dispatch for police, fire, and EMS as assigned, coordinating information flow between the public and responders. It requires careful decision-making, accurate typing, and solid communication under pressure.

Duties include processing requests, verifying locations, and operating CAD and radio systems. Training, eligibility checks, and varying shifts may apply, with benefits and continuous staffing

Qualifications

• High school diploma or equivalent is commonly required.
• Accurate typing and data entry are essential.
• Active listening and clear communication are critical in fast-paced environments.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio communication equipment

Mapping software

Job description

Public Safety Dispatcher opportunities in Hanna City, IL. The role supports call-taking, dispatch for police, fire, and EMS as assigned, coordinating information flow between the public and responders. It requires careful decision-making, accurate typing, and solid communication under pressure.

Duties include processing requests, verifying locations, and operating CAD and radio systems. Training, eligibility checks, and varying shifts may apply, with benefits and continuous staffing