Emergency Communications Specialist (Public Safety)

National Public Safety Careers; Harpers Ferry (WV); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators in Harper, WV. The role involves handling emergency and nonemergency requests, verifying locations, and prioritizing calls with CAD and radio systems, while coordinating responders.

You will work in a dynamic environment, meeting agency procedures, maintaining records, and supporting interagency operations. A high school diploma is commonly required and shifts may include nights and weekends.

Qualifications

• High school diploma or equivalent is commonly required.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD

Radio systems

Mapping software

Job description

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators in Harper, WV. The role involves handling emergency and nonemergency requests, verifying locations, and prioritizing calls with CAD and radio systems, while coordinating responders.

You will work in a dynamic environment, meeting agency procedures, maintaining records, and supporting interagency operations. A high school diploma is commonly required and shifts may include nights and weekends.