Emergency Communications Specialist — Police Dispatcher

Public Safety Dispatch Network; Carson Township (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties.

Police dispatch services may operate continuously. This Carson posting reflects on-site opportunities with local agencies in Iowa, with shifts that may include nights, weekends, holidays, rotating schedules, and overtime based

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Clear communication

Radio dispatch

Geography knowledge

Multitasking

Background screening

Education

High school diploma or equivalent

Job description

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties.

Police dispatch services may operate continuously. This Carson posting reflects on-site opportunities with local agencies in Iowa, with shifts that may include nights, weekends, holidays, rotating schedules, and overtime based