Police Dispatch & Communications Specialist

Public Safety Dispatch Network; Ashburnham (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network is seeking qualified dispatchers to support police operations by receiving requests for assistance and maintaining reliable communications with officers. Dispatchers may handle calls, radio dispatch, and records-system duties as required by the agency.

Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio. Training and background checks may be required, with shifts including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Typing accuracy and clear radio communication skills are essential.
• Ability to learn jurisdictional geography and adapt to shift work.
• Background checks and security screening may apply.

Responsibilities

• Receive emergency and nonemergency police requests.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communications

Multitasking

Clear communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking qualified dispatchers to support police operations by receiving requests for assistance and maintaining reliable communications with officers. Dispatchers may handle calls, radio dispatch, and records-system duties as required by the agency.

Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio. Training and background checks may be required, with shifts including nights and weekends.