Emergency Dispatch Specialist (Police Communications)

Public Safety Dispatch Network; Van Vleck (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision coverage

Retirement plan

Paid leave

Education assistance

Premium pay

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers to support law enforcement by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers understand what is happening before they arrive, ensuring accurate locations, descriptions, safety information, and timely updates. Strong typing, listening, and radio communication skills are essential.

Qualifications

• High school diploma or equivalent; training may be provided for entry-level vacancies.
• Candidates should type accurately, understand spoken information, and communicate clearly by radio.
• Ability to learn jurisdictional geography; access to criminal justice information systems may require extra screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Listening skills

Radio communications

Multitasking

Geography knowledge

Education

High school diploma

Tools

CJIS/records system

Job description

Public Safety Dispatch Network is seeking Police Dispatchers to support law enforcement by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers understand what is happening before they arrive, ensuring accurate locations, descriptions, safety information, and timely updates. Strong typing, listening, and radio communication skills are essential.