Emergency Communications Specialist II — Telework Options

State of Washington; Bellevue (WA); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Telework options

Infants at Work Program

Growth opportunities

Serve your community

Job summary

Washington State Patrol seeks a Communications Officer to train new staff, provide professional customer service during emergency calls, and efficiently manage CAD and radio communications. The role requires handling multiple frequencies, dispatching services, and coordinating with field units while maintaining confidentiality.

With telework options for many positions, the agency emphasizes growth, veteran considerations, and support through programs like Infant at Work and Public Loan

Qualifications

• Current WSP employee with one year’s experience as a Communications Officer 1 within the last two years.
• High School Diploma or Equivalent.

Responsibilities

• Provide on the job training and evaluate new employees in the key work activities.
• Use formal training materials.
• Act as a resource for new hires and teammates.
• Provide professional customer service handling emergency calls.
• Operate and reference CAD, mapping tools, and sensitive databases to aid responses.
• Maintain confidentiality of information accessed in this position.
• Analyze and troubleshoot emergencies and document actions taken.
• Transmit and receive communications across multi-frequency radios and CAD systems.
• Dispatch calls for service and coordinate with field units and partners.

Education

High School Diploma or Equivalent

Job description

Washington State Patrol seeks a Communications Officer to train new staff, provide professional customer service during emergency calls, and efficiently manage CAD and radio communications. The role requires handling multiple frequencies, dispatching services, and coordinating with field units while maintaining confidentiality.

With telework options for many positions, the agency emphasizes growth, veteran considerations, and support through programs like Infant at Work and Public Loan