Emergency Communications Specialist II

Washington State Health Care Authority; Bellevue (WA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible schedules

Telework options

Infants at Work Program

Continuous growth and development

Job summary

Washington State Patrol seeks a Communications Officer trainer to provide on the job training, evaluate new hires, and deliver professional support to emergency communications operations. The role emphasizes using CAD, mapping tools, and sensitive databases to ensure timely responses.

The position requires current WSP employment with relevant experience and a high school diploma, offering flexible schedules, telework options where feasible, and opportunities for professional growth within the

Qualifications

• Must be a current Washington State Patrol employee with one year of experience as a Communications Officer 1 within the last two years.
• High School Diploma or Equivalent is required.

Responsibilities

• Provide on the job training and evaluate new employees in key work activities.
• Use formalized training material to educate staff.
• Act as a resource and provide professional customer service for emergency calls.
• Utilize CAD, computer mapping, and sensitive databases to support and service delivery.
• Dispatch calls, monitor officer safety, and coordinate with field units as needed.
• Maintain confidentiality of information and document emergencies in CAD logs.

Skills

Current employee experience

Education

High School Diploma or Equivalent

Job description

Washington State Patrol seeks a Communications Officer trainer to provide on the job training, evaluate new hires, and deliver professional support to emergency communications operations. The role emphasizes using CAD, mapping tools, and sensitive databases to ensure timely responses.

The position requires current WSP employment with relevant experience and a high school diploma, offering flexible schedules, telework options where feasible, and opportunities for professional growth within the