Emergency Communications Specialist

Washington County, MN; Minnesota; On-site; USD 42,000 - 50,000; Full time

Job summary

The Washington County Sheriff's Office is seeking Public Safety Telecommunicators to answer 9-1-1 and non-emergency calls, provide appropriate referrals, and dispatch responders via CAD and radio equipment. Training is provided, with a focus on accuracy, speed, and interagency coordination.

The role requires high school graduation, typing 45 WPM, and CJIS certification tests within probation. The work environment covers day, evening, and night shifts with a rigorous background check.

Qualifications

• High School diploma or equivalent required.
• Typing speed 45 WPM minimum; typing test administered.
• CJIS and multi-disciplinary call handling certifications preferred or required during probation.

Responsibilities

• Answer 9-1-1 and non-emergency calls with accurate data collection.
• Dispatch police, fire, and EMS via CAD and radio systems.
• Prioritize and document information for responders and agencies.

Skills

Public safety dispatching

Customer service

Typing 45 WPM

Education

High School diploma or equivalent

Associate degree (law enforcement related)

Tools

CAD

RMS

Two-way radio

Job description

The Washington County Sheriff's Office is seeking Public Safety Telecommunicators to answer 9-1-1 and non-emergency calls, provide appropriate referrals, and dispatch responders via CAD and radio equipment. Training is provided, with a focus on accuracy, speed, and interagency coordination.

The role requires high school graduation, typing 45 WPM, and CJIS certification tests within probation. The work environment covers day, evening, and night shifts with a rigorous background check.