Emergency Communications Dispatcher Trainee

Emergency Telecommunicator Services; Slidell (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Lacombe, LA seeks Dispatcher Trainee and Telecommunicator Trainee. The role introduces you to emergency communications, with training under qualified instructors to receive calls, document incidents, operate systems, and support response operations.

Training milestones, certifications, and performance standards guide advancement. Trainees may work nights, weekends, holidays, and overtime as schedules and competencies evolve.

Qualifications

• Basic computer skills and strong communication are required.
• Typing accuracy and speed are important for incident documentation.
• Customer service experience is useful for handling calls.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Confirm locations and gather essential incident details.
• Develop typing and CAD skills for dispatch.
• Study geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Adhere to confidentiality and professional conduct.

Skills

Clear communication

Accurate typing

Basic computer skills

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Lacombe, LA seeks Dispatcher Trainee and Telecommunicator Trainee. The role introduces you to emergency communications, with training under qualified instructors to receive calls, document incidents, operate systems, and support response operations.

Training milestones, certifications, and performance standards guide advancement. Trainees may work nights, weekends, holidays, and overtime as schedules and competencies evolve.