Emergency Communications Dispatcher Trainee

City of Memphis

Memphis (TN)

On-site

USD 51,000 - 62,000

Full time

3 days ago

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Job summary

City of Memphis is seeking a public safety dispatcher to operate CAD-enabled telephone, dispatch and radio systems, providing emergency and routine services. You will collect call data, determine response priorities, and access NCIC/TIES/NLETS databases to inform officers and coordinate units.

The role requires a high school diploma, US citizenship, and the ability to pass multiple evaluations. Strong typing, communication, and local geography knowledge are valued, with potential for shift work

Qualifications

Must be at least eighteen (18) years of age.
Must be a citizen of the United States.
Must not have felony convictions or related disqualifications.
Typing score of at least 35 wpm on designated tests.
Must pass psychological tests, interview, reading and dispatch tests.
Geographical knowledge of the City of Memphis is preferred.

Responsibilities

Operates CAD-enabled dispatcher systems to provide emergency and routine services to officers and the public.
Collects and records information about calls, locations, suspects, and callers.
Determines response order based on resources and urgency.
Researches geographical information to assist responders.
Maintains status of field units and broadcasts information to units.