Emergency Communications Dispatcher - Security & EMS Liaison

Cedar Point; Amherst (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Free uniforms

Free Admission to Cedar Point and our+

Free tickets and discounts to local at

Free tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights, game nights

Job summary

Cedar Point is seeking a Communications Dispatcher in Security to serve as a liaison with other departments, EMS, police, and associates on and off property. Responsibilities include handling emergency and non-emergency calls, recording incidents, and monitoring CCTV and weather systems.

Competitive perks accompany this role at Cedar Point in Ohio. Ideal candidates are customer-focused, safety-minded, and available for varied shifts including weekends and holidays.

Qualifications

• Customer-focused dispatcher with the ability to stay calm under pressure.
• Strong safety awareness and good judgement are essential.
• Able to communicate clearly with guests, associates, and emergency services.
• Willing to work flexible hours including weekdays, weekends, and holidays.

Responsibilities

• Answer emergency and non-emergency calls and dispatch to Security, Safety, and Fire officers.
• Log calls and activities in the Incident Management System.
• Monitor CCTV, weather software, and coordinate notifications.

Skills

Helping others

Commitment to safety

Diversity awareness

Weekends/holidays availability

Passion for Cedar Point

Job description

Cedar Point is seeking a Communications Dispatcher in Security to serve as a liaison with other departments, EMS, police, and associates on and off property. Responsibilities include handling emergency and non-emergency calls, recording incidents, and monitoring CCTV and weather systems.

Competitive perks accompany this role at Cedar Point in Ohio. Ideal candidates are customer-focused, safety-minded, and available for varied shifts including weekends and holidays.