Emergency Communications Dispatcher - Public Safety

City-of-Morgan-Hill; California (MO); On-site; USD 101,000 - 129,000; Full time

Job summary

City of Morgan Hill seeks a Public Safety Dispatcher (Lateral/Trainee) to staff the police communications center and PSAP, handling emergency calls and coordinating response. The role may be filled at Lateral or Trainee level, with required tests and certifications.

Qualified candidates will complete a thorough background, pass CritiCall and POST tests, and meet typing standards. The city emphasizes community-oriented policing and rapid, accurate information exchange.

Qualifications

• Graduation from high school or the equivalent.
• Typing certificate (min. 40 WPM) required; POST Basic Dispatch certificate within 1 year.
• Lateral candidates: 1 year dispatching experience; 2 years desirable.

Responsibilities

• Receive emergency calls from the public and dispatch police, fire, ambulance or other services.
• Monitor status of officers and other emergency services in the field.
• Relay information to officers and appropriate agencies.
• Enter and retrieve data from automated law enforcement information systems.
• Maintain logs and records of calls and actions.
• Operate and monitor surveillance systems and communications equipment.

Skills

Verbal communication

Emergency decision making

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Law enforcement software

Job description

City of Morgan Hill seeks a Public Safety Dispatcher (Lateral/Trainee) to staff the police communications center and PSAP, handling emergency calls and coordinating response. The role may be filled at Lateral or Trainee level, with required tests and certifications.

Qualified candidates will complete a thorough background, pass CritiCall and POST tests, and meet typing standards. The city emphasizes community-oriented policing and rapid, accurate information exchange.