Emergency Communications Dispatcher: Police, Fire & EMS

National Public Safety Careers; New York (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Job summary

National Public Safety Careers is seeking Police/Fire/EMS Dispatchers for Dansville, NY. Dispatchers coordinate emergency responses across police, fire, and EMS in a combined communications environment, processing calls and managing radio assignments according to procedures and authority.

Ideal candidates understand different response protocols, priorities evolve quickly, and can communicate clearly while multi-tasking among units.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need credentials depending on the assignment (public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch).

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Job description

National Public Safety Careers is seeking Police/Fire/EMS Dispatchers for Dansville, NY. Dispatchers coordinate emergency responses across police, fire, and EMS in a combined communications environment, processing calls and managing radio assignments according to procedures and authority.

Ideal candidates understand different response protocols, priorities evolve quickly, and can communicate clearly while multi-tasking among units.