Public Safety Dispatcher - Multi-Agency 911 Ops

National Public Safety Careers; New York (NY); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Continuing education

Shift differentials and certification‑

Job summary

National Public Safety Careers seeks Police/Fire/EMS dispatch professionals in Prattsburgh, NY. Dispatchers coordinate emergency responses across police, fire, and medical services, processing calls and assigning radio resources in a combined communications environment.

The role requires clear communication, quick prioritization, and adherence to training and authority. Applicants should have a high school diploma or equivalent, with agency-specific credentials possibly required depending on the

Qualifications

• High school diploma or equivalent is commonly required.
• Some agencies provide cross-training; prior dispatch experience may be required for certain assignments.
• Credentials such as public safety telecommunicator or emergency dispatch certifications may be required depending on the vacancy.

Responsibilities

• Process requests involving police, fire, rescue and medical assistance.
• Verify locations, incident details and hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic and unit availability.
• Provide caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks Police/Fire/EMS dispatch professionals in Prattsburgh, NY. Dispatchers coordinate emergency responses across police, fire, and medical services, processing calls and assigning radio resources in a combined communications environment.

The role requires clear communication, quick prioritization, and adherence to training and authority. Applicants should have a high school diploma or equivalent, with agency-specific credentials possibly required depending on the