Emergency Communications Dispatcher — Perry, IA

Regional 911 Intake Solutions; Perry (IA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Perry, IA seeks Police Dispatchers to support law enforcement by handling emergency and nonemergency requests, ensuring accurate locations and timely updates to officers in the field. Responsibilities include documenting incident details, assigning calls, monitoring radio traffic, coordinating with neighboring agencies, and maintaining records.

A high school diploma is commonly required; training is provided for entry-level roles, with potential security

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Perry, IA seeks Police Dispatchers to support law enforcement by handling emergency and nonemergency requests, ensuring accurate locations and timely updates to officers in the field. Responsibilities include documenting incident details, assigning calls, monitoring radio traffic, coordinating with neighboring agencies, and maintaining records.

A high school diploma is commonly required; training is provided for entry-level roles, with potential security