Emergency Communications Dispatcher – Ionia

Regional 911 Intake Solutions; Ionia (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions is seeking police dispatcher opportunities in Ionia, NY. Dispatchers receive emergency and nonemergency calls, document details, and coordinate with officers and agencies for timely responses.

The role emphasizes accurate typing, clear radio communication, and strict adherence to procedures. Candidates typically need a high school diploma, with training provided for entry-level positions.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level vacancies may provide training.
• Typing, listening, and clear spoken communication are essential; geographic knowledge is helpful.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Communication

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking police dispatcher opportunities in Ionia, NY. Dispatchers receive emergency and nonemergency calls, document details, and coordinate with officers and agencies for timely responses.

The role emphasizes accurate typing, clear radio communication, and strict adherence to procedures. Candidates typically need a high school diploma, with training provided for entry-level positions.