Emergency Communications Dispatcher - Fire & Rescue

County Emergency Communications; Town of Coeymans (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Job summary

County Emergency Communications in Coeymans, NY seeks qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves documenting reports, verifying locations, alerting stations, and maintaining clear radio communication to support responding crews.

Dispatched shifts may include nights, weekends, and overtime. A high school diploma or GED is typically required, with additional fire dispatch or EMS training enhancing eligibility.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned

Skills

Radio communication

Data entry

Computer systems

Maps

Education

High school diploma or GED

Job description

County Emergency Communications in Coeymans, NY seeks qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves documenting reports, verifying locations, alerting stations, and maintaining clear radio communication to support responding crews.

Dispatched shifts may include nights, weekends, and overtime. A high school diploma or GED is typically required, with additional fire dispatch or EMS training enhancing eligibility.