Emergency Communications Dispatcher — 24/7 Ops & Benefits

Regional 911 Intake Solutions; Norphlet (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Regional 911 Intake Solutions in Norphlet, AR is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining clear radio communications.

The role requires accurate typing, the ability to understand spoken information, and strong geography knowledge of the jurisdiction. Training may be provided; shifts can include nights, weekends, holidays, and overtime based on staffing and operational needs.

Qualifications

• High school diploma or recognized equivalent required.
• Ability to type accurately and quickly.
• Clear radio communication and knowledge of jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, and hazards
• Assign calls to officers based on priority
• Monitor officer status, radio traffic and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Norphlet, AR is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining clear radio communications.

The role requires accurate typing, the ability to understand spoken information, and strong geography knowledge of the jurisdiction. Training may be provided; shifts can include nights, weekends, holidays, and overtime based on staffing and operational needs.