Emergency Communications Dispatcher - 24/7

911 Emergency Communications; Bridgeton (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Overtime compensation

Job summary

911 Emergency Communications in Bridgeton, NJ is seeking a dedicated emergency dispatcher to handle 911 and non-urgent calls. The role requires accurate data entry, rapid assessment of incident priorities, and coordination with responders to ensure public safety.

Typical duties include direct communication with callers, verifying details, and maintaining confidential information. Training and certification support are provided, with night and weekend shifts common in this essential public-safety

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Official announcement determines required testing scores, experience and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Organizational skills

Education

High school diploma or GED

Job description

911 Emergency Communications in Bridgeton, NJ is seeking a dedicated emergency dispatcher to handle 911 and non-urgent calls. The role requires accurate data entry, rapid assessment of incident priorities, and coordination with responders to ensure public safety.

Typical duties include direct communication with callers, verifying details, and maintaining confidential information. Training and certification support are provided, with night and weekend shifts common in this essential public-safety