Emergency Medical Dispatcher — Critical-Response Ops

911 Emergency Communications; Bridgeton (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Bridgeton, IN seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and support coordination of EMS resources. Responsibilities include taking calls, confirming location and contact details, asking protocol questions, directing ambulances, providing instructions per protocols, and documenting responses.

Applicants typically need a high school diploma and CPR, with EMT/paramedic credentials not always required.

Qualifications

• High school diploma or equivalent required; sponsoring training may be available.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Active listening

Communication

Multitasking

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Bridgeton, IN seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and support coordination of EMS resources. Responsibilities include taking calls, confirming location and contact details, asking protocol questions, directing ambulances, providing instructions per protocols, and documenting responses.

Applicants typically need a high school diploma and CPR, with EMT/paramedic credentials not always required.