Emergency Communications Dispatcher

Regional 911 Intake Solutions; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in West Palm Beach. The role involves receiving police requests, documenting details, and coordinating with officers. Shifts may include nights, weekends, and overtime based on agency needs.

A high school diploma or equivalent is commonly required; candidates should type accurately, understand spoken information, and learn jurisdictional geography. Training may be provided by the employer.

Qualifications

• High school diploma or recognized equivalent required.
• Typing accuracy and clear radio communication are essential.
• Ability to learn jurisdictional geography and operate dispatch systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect details, vehicle information and hazards.
• Assign calls to officers per priority and procedures.
• Monitor officer status, radio traffic and requests for assistance.
• Relay updates on changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Active listening

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in West Palm Beach. The role involves receiving police requests, documenting details, and coordinating with officers. Shifts may include nights, weekends, and overtime based on agency needs.

A high school diploma or equivalent is commonly required; candidates should type accurately, understand spoken information, and learn jurisdictional geography. Training may be provided by the employer.