Emergency Communications Dispatcher

Highland Home Carers; Warner Robins (GA); On-site; USD 14,000 - 22,000; Full time

Job summary

Emory Healthcare in Georgia is seeking a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers. The role requires strong verbal and typing skills and the ability to operate complex telecommunications and CCTV systems.

Responsibilities include monitoring multiple lines and alarms, prioritizing incidents, and ensuring timely responses.

Qualifications

• Two years of customer service/telecommunications, military, law enforcement or security experience.

Responsibilities

• Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
• Monitor and process calls from a large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
• Monitor complex system of alarms, computerized access control, and CCTV; remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete.
• May perform Public Safety Officer duties when assigned.
• Performs other related duties as required.

Job description

Emory Healthcare in Georgia is seeking a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers. The role requires strong verbal and typing skills and the ability to operate complex telecommunications and CCTV systems.

Responsibilities include monitoring multiple lines and alarms, prioritizing incidents, and ensuring timely responses.