Emergency Communications Dispatcher

Regional 911 Intake Solutions; Town of Saint Johnsville (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Education assistance

Job summary

Regional 911 Intake Solutions in Saint Johnsville, NY, seeks Police Dispatchers to receive emergency and nonemergency requests, document details, and coordinate with officers on-site. You will help ensure accurate locations, descriptions, safety information, and timely updates for field personnel.

The role may include night shifts, weekends, and overtime. Strong typing, clear radio communication, and good geographic knowledge are essential, with background checks required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing, listening, and clear radio communication are essential.
• Willingness to work irregular hours and pass background checks.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Spoken comprehension

Geography knowledge

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions in Saint Johnsville, NY, seeks Police Dispatchers to receive emergency and nonemergency requests, document details, and coordinate with officers on-site. You will help ensure accurate locations, descriptions, safety information, and timely updates for field personnel.

The role may include night shifts, weekends, and overtime. Strong typing, clear radio communication, and good geographic knowledge are essential, with background checks required.