Emergency Communications Dispatcher

Regional 911 Intake Solutions; South Plymouth (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher candidates to support law enforcement operations in South Plymouth, NY. Dispatchers receive both emergency and nonemergency requests, document locations and vehicle details, and assign calls to officers based on priority and procedures.

Candidates should have a high school diploma or equivalent and the ability to type accurately, understand spoken information, and communicate clearly by radio.

Qualifications

• High school diploma or recognized equivalent is commonly required; training may be provided for entry-level vacancies.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio; familiarity with jurisdictional geography is important.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Active listening

Clear speech

Geography knowledge

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher candidates to support law enforcement operations in South Plymouth, NY. Dispatchers receive both emergency and nonemergency requests, document locations and vehicle details, and assign calls to officers based on priority and procedures.

Candidates should have a high school diploma or equivalent and the ability to type accurately, understand spoken information, and communicate clearly by radio.