Emergency Communications Dispatcher

National Public Safety Careers; Winsted (CT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Education resources

Job summary

National Public Safety Careers is seeking police/fire/EMS dispatch positions in Winsted, CT. Dispatchers coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role involves processing calls, assigning units, and maintaining clear, accurate incident records. Candidates typically hold a high school diploma or equivalent and may need various public safety certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Attention to detail

Education

High School Diploma

Tools

Radio systems

Job description

National Public Safety Careers is seeking police/fire/EMS dispatch positions in Winsted, CT. Dispatchers coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role involves processing calls, assigning units, and maintaining clear, accurate incident records. Candidates typically hold a high school diploma or equivalent and may need various public safety certifications.