Emergency Communications Dispatcher

Regional 911 Intake Solutions; City of Oneida (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers in Wampsville, NY. You will receive emergency and nonemergency calls, document details, and coordinate with officers according to agency procedures.

Ideal candidates will have a high school diploma, typing and radio communication skills, and the ability to multitask in a fast-paced environment at a busy dispatch center. Training is provided by many agencies.

Qualifications

• High school diploma or equivalent required; some agencies offer training.
• Ability to type accurately and listen clearly; effective radio communication.
• Knowledge of local geography and ability to learn jurisdictional areas.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Multitasking

Radio communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatchers in Wampsville, NY. You will receive emergency and nonemergency calls, document details, and coordinate with officers according to agency procedures.

Ideal candidates will have a high school diploma, typing and radio communication skills, and the ability to multitask in a fast-paced environment at a busy dispatch center. Training is provided by many agencies.