Emergency Communications Dispatcher

Carlsbad Police Department (NM); Carlsbad (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Carlsbad Police Department (NM) is seeking a Dispatcher to handle emergency and non-emergency calls, log and retrieve information, and coordinate field units to prioritize responses. The role requires entry of data into CAD, dispatch of police vehicles, and coordination with state and local agencies.

Responsibilities include maintaining logs and ensuring rapid, accurate communication across multiple public safety services. A reliable candidate with strong attention to procedure is essential.

Qualifications

• Must be a citizen of the United States of America
• Must have reached the age of majority (21-years old)
• Must hold a United States high school diploma or its equivalent
• Must hold a valid driver’s license
• Must have no felony convictions
• Must have no petty misdemeanor or misdemeanor convictions related to aggravated assault, theft, driving while intoxicated, controlled substances or other crime involving moral turpitude within the three years immediately preceding one’s application
• Must not have engaged in habitual or serious criminal behavior, even if no arrest was made
• Must not have been released or discharged under dishonorable conditions from any of the armed forces of the United States
• Must be found to be of good moral character as demonstrated by past and present behaviors
• Must not possess racist or sexist ideologies or been involved in any incidents involving racist remarks or discrimination in personal life and social media; 11. Must not have intentionally accessed internet sites for the purpose of viewing child pornography
• Must be free from any physical, mental or emotional condition which might adversely affect one’s performance as a Telecommunicator

Responsibilities

• Responsible for responding to emergency and non-emergency calls for law enforcement, fire and emergency medical services as well as city animal control, utilities and city/county/state road department service.
• Identifies and dispatches appropriate public safety units; complies with City of Carlsbad policies and procedures to ensure the safety of all public safety responders and the public.

Job description

Carlsbad Police Department (NM) is seeking a Dispatcher to handle emergency and non-emergency calls, log and retrieve information, and coordinate field units to prioritize responses. The role requires entry of data into CAD, dispatch of police vehicles, and coordination with state and local agencies.

Responsibilities include maintaining logs and ensuring rapid, accurate communication across multiple public safety services. A reliable candidate with strong attention to procedure is essential.