Emergency Communications & Dispatch Operator

Saint Luke's Health System; Kansas City (MO); On-site; USD 37,000 - 50,000; Full time

Job summary

Saint Luke's Health System in Kansas City, MO seeks a Security Dispatcher to answer inbound calls, triage emergencies, and dispatch security requests. You will monitor alarms, maintain documentation, and assist with the training of new staff. The role requires calm judgment, clear communication, and reliable teamwork in a fast-paced hospital environment.

Day shift, full-time position offering opportunities to develop incident response skills and support patient and staff safety across the campus.

Qualifications

• Answers inbound calls to the switchboard and directs to the right department.
• Handles emergency events calmly following facility processes.
• Maintains detailed documentation in communication logs.

Responsibilities

• Answer inbound calls and distribute to appropriate department or individual.
• Dispatch Security requests using two-way radios in a timely manner.
• Monitor alerts and alarms and notify appropriate departments or individuals.

Skills

Call handling

Emergency response

Documentation

Tools

Two-way radios

Job description

Saint Luke's Health System in Kansas City, MO seeks a Security Dispatcher to answer inbound calls, triage emergencies, and dispatch security requests. You will monitor alarms, maintain documentation, and assist with the training of new staff. The role requires calm judgment, clear communication, and reliable teamwork in a fast-paced hospital environment.

Day shift, full-time position offering opportunities to develop incident response skills and support patient and staff safety across the campus.