Embroidery Product Specialist

University of Missouri Health Care; Columbia Township (MO); On-site; USD 18,000 - 26,000; Part time

Job summary

University of Missouri Health Care is seeking a detail-oriented, customer-focused embroidery associate for the Hospital Volunteer & Gifts Shops. The role involves handling high volumes of medical apparel, pricing and embroidery work with accuracy while delivering excellent customer service.

The position is non-benefit eligible, part-time (8 hours per week), with a base pay of $16.04 per hour. Candidates should have some embroidery experience or related education, and be able to work

Qualifications

• Degree or diploma required.
• Program of study required.

Responsibilities

• Interact with staff and customers using excellent written and verbal communication skills.
• Organize time and resources to receive, embroidery and price high volumes of medical apparel.
• Ensure customer service standards and MUHC branding standards are met through a thorough understanding of fabrics, work request and expertise in operating embroidery machine.
• Maintain equipment with daily, monthly and annual machine equipment basics.
• Educate staff and customers, as needed, on embroidery process, fabric requirements and pricing.
• Perform specialized embroidery procedures on medical apparel, lab coats, vests and other fabric items.

Education

Degree/Diploma Obtained

Program of Study

Job description

Shift: Monday – Friday; 8 hours per week

Department: Hospital Volunteer & Gifts Shops

Compensation

• Base Pay Range: $16.04 per hour, Flat PRN Rate

ABOUT THE JOB

MU Health Care is looking for a detail-oriented, customer-focused professional who takes pride in delivering exceptional quality and service. The ideal candidate is a self-starter who thrives in a fast-paced environment, enjoys balancing creativity with precision, and has a passion for helping others through outstanding customer interactions. Success in this role requires strong organizational skills, the ability to manage multiple priorities, and a commitment to maintaining the highest standards of accuracy and craftsmanship. We value individuals who communicate effectively, embrace continuous learning, and bring a positive, solutions-focused approach to every challenge. If you are motivated by excellence, enjoy working independently while supporting a collaborative team, and have an eye for detail, we invite you to join MU Health Care and make a lasting impact through your expertise and dedication.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

• This position is non-benefit eligible.

DETAILED JOB DESCRIPTION

• Interact with staff and customers using excellent written and verbal communication skills.
• Organize time and resources to receive, embroidery and price high volumes of medical apparel.
• Ensure customer service standards and MUHC branding standards are met through a thorough understanding of fabrics, work request and expertise in operating embroidery machine.
• Maintain equipment with daily, monthly and annual machine equipment basics.
• Educate staff and customers, as needed, on embroidery process, fabric requirements and pricing.
• Perform specialized embroidery procedures on medical apparel, lab coats, vests and other fabric items.
• Interpret equipment and digitizing software manuals.
• Work in computer-based image digitizing, one and two head embroidery machines and electronic cash register systems.
• May complete unit/department specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

• Degree/Diploma Obtained
• Program of Study

PREFERRED QUALIFICATIONS

• Six (6) months of experience in embroidery, sewing retail, or a related field.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.