Embroidery Digitizer

F5 Remote Jobs; Boston, Northern (MA, KY); Hybrid; USD 4,800 - 6,000; Full time

Benefits offered by this job

2-month sabbatical

Job summary

Fresh Prints, an NYC-based custom apparel company, seeks an Embroidery Digitizer to support US vendors from a remote location. You’ll digitize embroidery files and provide DST outputs on time, while coordinating with FP teams to ensure order accuracy and quality.

Ideal candidates have 1+ year embroidery experience, hands-on use of Wilcom or similar software, and strong English writing. This role follows EST hours with the Pakistan night shift and includes a $400 base plus $80 night allowance per

Qualifications

• 1+ years of experience in the computerized embroidery industry.
• 1+ years of hands-on experience with embroidery digitizing software.

Responsibilities

• Digitize embroidery files for vendors and provide DST files on time.
• Answer embroidery-related and logistical questions from teams and provide real-time feedback.
• Develop and optimize documentation around custom embroidery by creating articles and data sheets.
• Take ownership of projects and seek improvements to add value.

Skills

Embroidery experience

Excel proficiency

Tools

Wilcom

Ethos

SewArt

Embrilliance

Job description

Job Details

• Company: Fresh Prints
• Position: Embroidery Digitizer
• Location: Pakistan, India, The Philippines (Remote)

Be a crucial member of the ops team supporting Fresh Prints' vendors in the US (Permanent WFH)

Fresh Prints is an NYC-based custom apparel company, experiencing 60% growth Y/Y. You’ll join a team driving the growth of our $40 million business by retaining high-value accounts at scale.

We’re looking for a dynamic, driven, organized, and experienced professional who wants to tackle major challenges. We work with over 25+ printers across the United States. You'll help them service our orders and manage the quality of their work. You need to be able to engage them and build a strong rapport. You'll dig into their business requirements and ours to make sure we hit them. When they have an issue with an order, you're the first point of contact and you'll work with other FP teams to get to a solution.

You’ll grow as Fresh Prints grows. You’ll get all the time and support you need to learn a lot, develop professionally, and have a significant impact.

Responsibilities

• Digitize embroidery files for our vendors, providing .DST files timely on all embroidery orders for Fresh Prints
• Answering embroidery-related and logistical questions from all the teams, giving real-time feedback to other teams, and contributing to improving employee performance
• Optimizing documentation around custom embroidery by authoring articles and Excel sheets to organize data for all the teams
• The unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value

Technical Skills

• 1+ years of experience in the computerized embroidery industry
• 1+ years of hands-on experience with an Embroidery Digitizing Software (Wilcom, Ethos, SewArt, Embrilliance, etc.)
• Comfortable with MS Excel/Google Sheets

Essential Requirements

• Great email writing skills
• English fluency
• Strong critical thinking
• Fantastic problem-solving skills
• Positive approach

Job Location

Work From Home / Remote

Working Hours

Monday to Friday, 9:00 AM - 6:00 PM EST or 7:00 PM - 4:00 AM Pakistan Time (should be open to work timing flexibility)

CTC

CTC: $400 base salary + $80 night shift allowance per month

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.