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SmartRecruiters, Inc. seeks an experienced IT systems professional to create and coordinate customer systems, deployments, and troubleshooting with customer teams. The role includes upgrading installation sites and logging defects for resolution.
You will support hardware programming, testing, and QA collaboration to ensure robust system performance. Required is 8+ years post-degree experience in IT, systems administration, or network engineering, with IPv6 or Cloud Services experience a plus
Create new customer systems and coordinate deployment, commissioning, and troubleshooting activities between other GE systems operations team staff, customers, and customer installation crews.
Upgrade existing customer installation sites, by reviewing system release notes and developing an execution plan for a successful upgrade.
Capture any customer system defects during commissioning/troubleshooting and log them to development team to prioritize them for a resolution.
Perform system testing on returned hardware from customer sites to understand root cause of failure.
Program new system hardware that may require special firmware or modifications.
Ability to assist QA team in system testing, as required
Requirements:
8+ years post degree experience in IT, systems administration, network engineering, or related discipline beyond BS degree
Experience with IPv6 and/or Cloud Services a plus
Experience with software system product development lifecycle
All your information will be kept confidential according to EEO guidelines.
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