EMBC Program Manager - Complex, Multi-Site Resilience

Intermountain Health; Murray (UT); On-site; USD 112,123,000 - 173,042,000; Full time

Job summary

Intermountain Health seeks an EMBC Program Manager Complex to lead highly intricate, multi-site emergency management and business continuity initiatives across its campuses in Utah. The role coordinates governance, planning, and response across acute and ambulatory care settings, engaging hospital leaders, community partners, and regional teams.

The position drives readiness through development of EOPs/BCPs, risk assessments, and drills, with mentorship of EMBC staff and collaboration in a

Qualifications

• Demonstrated experience managing preparedness and response in a complex environment.
• Demonstrated experience coordinating with senior operational leaders.
• Working knowledge of emergency management and/or business continuity principles, including emergency operations planning, incident command, hazard vulnerability analysis, and continuity planning.
• Demonstrated ability to support healthcare incident command in complex environments.
• Completion of FEMA Professional Development Series or within one year of hire.
• Completion of HSEEP training or within one year of hire.
• Robust experience in Emergency Management, Business Continuity, healthcare preparedness, safety, operations, or related field

Responsibilities

• Leads the Emergency Management & Business Continuity Program for a highly complex campus, multiple campuses, and/or market, ensuring coordinated implementation across acute and ambulatory care settings.
• Provides oversight for sites with heightened operational complexity, including campuses with Level 1 Trauma designation, centralized market response responsibilities, significant patient volume, multiple clinical service lines, and broad geographic coverage.
• Leads governance structures such as the Emergency Management Committee (EMC) and other preparedness forums to establish strategy, priorities, policies, plans, and performance expectations across complex care environments.
• Leads an EMBC committee such as the caregiver engagement committee
• Manages implementation of the four phases of emergency management (mitigation, preparedness, response, and recovery) through multidisciplinary leadership, stakeholder alignment, and program management.
• Ensures integrated emergency management and business continuity planning across hospitals, ambulatory clinics, and supporting departments, with attention to interdependencies, escalation pathways, and coordinated recovery priorities.
• Conducts and oversees complex risk, hazard, and business impact assessments with leaders across multiple entities or campuses to identify critical functions, vulnerabilities, and continuity requirements.
• Develops, maintains, and standardizes Emergency Operations Plans (EOPs), Business Continuity Plans (BCPs), downtime plans, and associated policies/procedures for large, high-impact care settings and/or market-based operations.
• Leads or coordinate campus- and market-level training, drills, exercises, and after-action activities, ensuring preparedness across diverse teams and validating capabilities for high-consequence events.
• Supports incident command preparedness and activation, including role clarity, integration of acute and ambulatory operations, coordination with market structures, and support for sustained incident management.
• Represents the organization in local, regional, and market-based emergency preparedness committees, coalitions, and planning groups, ensuring alignment of organizational and community response strategies.
• Supports or coordinates specialty preparedness functions relevant to a complex campus environment, such as decontamination readiness, trauma surge coordination, mass casualty preparedness, and continuity support for essential support services.
• Provides mentorship, guidance, and subject matter support to EMBC coordinators, program staff, or local site-based personnel, helping strengthen consistency, capability, and professional development across the team.
• Supports market-level emergency management and business continuity initiatives, including cross-campus coordination, standardization, operational escalation, and regional response integration.
• Leads or support incident response and recovery efforts for high-impact events, including complex or prolonged incidents that require multi-site coordination, executive communication, and structured improvement planning.
• Translates regulatory and accreditation requirements into practical operational expectations across large and complex care delivery environments.
• May be required to participate in regular on-call shifts and must be able to work on short notice (including nights, weekends, and holidays) during incidents or activations.

Skills

Advanced Program Leadership

Systems Thinking

Risk Assessment

Strategic Planning

Emergency Management Procedures

Incident Command System

Regulatory Compliance

Crisis Leadership

Presenting & Training

Continuous Improvement

Mentorship & Team Development

Data Analysis

Problem Solving

Relationship Building

Project & Change Management

Technical Writing

Education

Bachelor’s or Master’s degree in Emergency Management, Healthcare Administration, Public Health, Business

FEMA PDS completion or in progress

HSEEP training or in progress

Job description

Intermountain Health seeks an EMBC Program Manager Complex to lead highly intricate, multi-site emergency management and business continuity initiatives across its campuses in Utah. The role coordinates governance, planning, and response across acute and ambulatory care settings, engaging hospital leaders, community partners, and regional teams.

The position drives readiness through development of EOPs/BCPs, risk assessments, and drills, with mentorship of EMBC staff and collaboration in a